Fujystal FAQ

1. Are your glasses handmade?

Yes. Each Fujystal glass is 100% handcrafted and hand-cut by skilled artisans, ensuring unique brilliance and exquisite details.

2. Do you offer custom engraving or logo service?

Yes. We provide personalized engraving and corporate logo customization. Please contact us before placing an order to confirm the design and lead time.

3. How long does shipping take?

Orders are usually processed and shipped within 3–5 business days. Limited or custom pieces may take longer.

4. Do you ship worldwide?

Yes, we offer free worldwide shipping. We operate warehouses in Los Angeles (USA), Frankfurt (Germany), and Hong Kong (APAC). Most destinations receive delivery within 3–7 business days.

5. Can I return my order if I’m not satisfied?

Yes. You may request a return or exchange within 30 days of receiving your item, provided it remains unused and in original condition.

6. Do your glasses come with a warranty?

Yes. Every Fujystal glass is covered by a lifetime warranty. If any quality issues occur, we will replace it free of charge.

7. How should I clean and care for my glass?

We recommend cleaning with warm water and a soft cloth. Avoid dishwashers or harsh detergents to maintain clarity and brilliance.

Unwrap the magic of holiday craftsmanship with Fujystal. From vibrant crystal glassware to meticulously hand-cut whiskey tumblers, the Fujystal collection offers the perfect gifting choice for birthdays, anniversaries, weddings, and every special occasion where tradition meets elegance.